Support

Software Support

We’re driven by our customers and committed to your success. At Digital Drafting Systems we’re all about making you and your team faster, smarter and better.

Technical Support

Free 30 days technical support with the purchased of any Autodesk Product Telephone Technical Support and Troubleshooting Customer on-site Technical Support

Customization

Customer Needs Analysis. Customize menus and repetitive routines. Customize drawing set ups & templates. Create content libraries. Improve project workflow CAD Standards and Management Rendering and Animation

Deployment

Optimal installation of Autodesk Software on a Network environment.

Implementation

BIM Implementations Install, configure, train and deploy your Autodesk application with a pilot project.

Software Support Rates

Call us for Special Autodesk Maintenance Customer Rates and for Regular Service Hourly Rates. Also ask us how you can save buying our Blocks of Time. 4 Hours Block of time 8 Hours Block of time

Hardware Support

Network & Troubleshooting

Network planning setup and implementation. Network and internet troubleshooting

HP Plotters Services

Authorized HP Plotter technician original part replacement and sales New HP Plotters setup, installation and training Customer site HP Plotter troubleshooting and repair calls

Hardware Support Rate

Regular Service Hourly Rate – CALL HP Plotter Authorized Technician Service- CALL FOR ESTIMATE Service Performed after 6:00pm will be billed at an overtime rate of 1.5 times the normal hourly rate. Weekend rate will be billed at double time.

Downloads

Service Performed after 6:00pm will be billed at an overtime rate of 1.5 times the normal hourly rate. Weekend rate will be billed at double time.
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