Services and Support
Your guide to being successful
with DDSCAD Services and Support.
We’re driven by our customers and committed to your success. At Digital Drafting Systems we’re all about making you and your team faster, smarter and better.
Digital Drafting Systems continually offers different events to keep current on the latest features in all Autodesk products, Companion Products and new technologies in the CAD / BIM and Media & Entertainment Industry.
ADD-ON PRODUCTS
Autodesk Authorized Training Center
Accelerate your Autodesk® training by reaching our DDSCAD Autodesk Authorized Training Center (ATC). Digital Drafting Systems offer a variety of courses. See Calendar and Courses
We’re driven by our customers and committed to your success. At Digital Drafting Systems we’re all about making you and your team faster, smarter and better.
BIM (Building Information Modeling) Services >
DDSCAD BIM Services help building and infrastructure design professionals, engineers, contractors, and owners.
Digital Drafting Systems (DDSCAD) has been servicing the AEC community in South Florida since1988 providing reliable CADD Solutions and excellent customer service. The company is a top Value Added Autodesk Reseller in South Florida and offers a comprehensive line of Design Software applications for the Building, Infrastructure, Facilities, and Visualization Industries. DDS is a leader in Building Information Modeling implementation with Autodesk’s flagship product Revit Building, and its related family of products. Some of the services we provide are: software needs analysis, training, implementation, deployment and customization.
Maintenance Plan
Subscription
Cloud Service Subscription
Software Support
Techical Support
Free 30 days technical support with
the purchased of any Autodesk Product
Telephone Technical
Support and Troubleshooting
Customer on-site Technical Support
Customization
Customer Needs Analysis
Customize menus and repetitive routines
Customize drawing set ups & templates
Create content libraries
Improve project workflow
CAD Standards and Management
Rendering and Animation
Deployment
Optimal installation of Autodesk Software
on a Network environment.
Implementation
BIM Implementations
Install, configure, train and deploy your
Autodesk application with a pilot project.
Software Support Rates
Call us for Special Autodesk Maintenance Customer Rates and for Regular Service Hourly Rates. Also ask us how you can save buying our Blocks of Time.
4 Hours Block of time
8 Hours Block of time
*Blocks of Time have an expiration date. Contact us at
305.445.6480 if you have any questions.
Hardware Support
Networks & Troubleshooting
Network planning setup and
implementation.
Network and internet troubleshooting
HP Plotters Services
Authorized HP Plotter technician
original part replacement and sales
New HP Plotters setup, instalation
and training
Customer site HP Plotter troubleshooting
and repair calls
Hardware Support Rate
Regular Service Hourly Rate - CALL
HP Plotter Authorized Technician Service-
CALL FOR ESTIMATE
Service Performed after 6:00pm will be billed at an overtime rate of 1.5 times the normal hourly rate. Weekend rate will be billed at double time.
Download
Update Drivers & Service Packs
Product Support & Drivers
Useful Links:
http://knowledge.autodesk.com/support
Autodesk/AutoCAD Technical Questions
For Updated Drivers & Service Packs
Hewlett Packard Plotters Technical Questions
For Product Support & Drivers >
Service Performed after 6:00pm will be billed at an overtime rate of 1.5 times the normal hourly rate. Weekend rate will be billed at double time.
© 1987-2014 All Rights Reserved | Digital Drafting Systems | Web Design by Manny Gutierrez 954.245.7223
Digital Drafting Systems, Inc.
5765 N.W.158th Street, Miami Lakes, FL 33014 | Tel. 305.445.6480 Fax 305.445.6526 sales@ddscad.com