SUPPORT
Software Support
We’re driven by our customers and committed to your success. At Digital Drafting Systems we’re all about making you and your team faster, smarter and better.
Technical Support
Free 30 days technical support with the purchased of any Autodesk Product Telephone Technical Support and Troubleshooting Customer on-site Technical Support
Customization
Customer Needs Analysis. Customize menus and repetitive routines. Customize drawing set ups & templates. Create content libraries. Improve project workflow CAD Standards and Management Rendering and Animation
Deployment
Optimal installation of Autodesk Software on a Network environment.
Implementation
BIM Implementations Install, configure, train and deploy your Autodesk application with a pilot project.
Software Support Rates
Call us for Special Autodesk Maintenance Customer Rates and for Regular Service Hourly Rates. Also ask us how you can save buying our Blocks of Time. 4 Hours Block of time 8 Hours Block of time
Hardware Support
Network & Troubleshooting
Network planning setup and implementation. Network and internet troubleshooting
HP Plotters Services
Authorized HP Plotter technician original part replacement and sales New HP Plotters setup, installation and training Customer site HP Plotter troubleshooting and repair calls
Hardware Support Rate
Regular Service Hourly Rate – CALL HP Plotter Authorized Technician Service- CALL FOR ESTIMATE Service Performed after 6:00pm will be billed at an overtime rate of 1.5 times the normal hourly rate. Weekend rate will be billed at double time.
Downloads
Product Support & Drivers
• knowledge.autodesk.com/support
• autodesk.com/blogs
• upandready.typepad.com
• ava.autodesk.com
For Updated Drivers & Service Packs
Hewlett Packard Plotters Technical Questions
For Product Support & Drivers